Kraken has integrated its over-the-counter (OTC) trading desk with ICE Chat, bringing cryptocurrency spot and options liquidity to a messaging platform widely used by institutional investors.
The move places Kraken’s OTC services directly within existing communication tools for trading desks in major financial centers, aiming to streamline access to digital assets within established workflows.
This integration will enable more than 120,000 ICE Chat clients to connect directly to Kraken’s OTC desk through the same real-time messaging environment they already use to communicate across global markets. Traders can now contact Kraken’s team from within ICE chat to discuss and execute OTC trades in the crypto spot and options markets.
“ICE Chat is specifically designed for the custom needs of traders, and with sophisticated features such as AI-powered smart text recognition that transforms text into actionable data, businesses using Kraken can communicate with instant, always-on connectivity in an accessible and fully compliant environment,” commented Maulisa Bauman, Head of Global Data Distribution Platform at ICE.
ICE chat features and future expansion plans
ICE operates ICE Chat as part of a broader technology and data offering. The platform supports real-time, constant connectivity between trading companies and includes tools to align communications with market and regulatory expectations.
Kraken also said it plans to expand its ICE Chat integration over time through additional initiatives, reflecting the growing integration of digital assets into established financial market workflows.
Kraken has recently targeted the established institutional market. Recently, Kraken-backed xStocks went live on 360X, giving Deutsche Börse Group customers access to a tokenized version of the major version. stock The transaction on a regulated distribution exchange marks the first significant product milestone under the partnership announced in December.
This will allow 360X users to trade five xStocks products for stablecoins. This expands institutional access to the xStocks standard and aims to support further growth in trading volumes and unique holders.
Meanwhile, the institutional market is focused on prediction markets. Intercontinental Exchange recently launched Polymarket Signals and Sentiment tool Provides predictive market data and analysis to professionals and institutional investors.
Under the new service, ICE will act as the exclusive distributor of Polymarket data for institutional capital markets. Polymarket operates one of the largest prediction markets containing contracts related to financial and commodity themes, providing institutions with structured access to this new data source.

